Weather Conditions: We do not use stabilizers or preservatives in any of our products. Everything is completely natural which makes it vulnerable to the weather. Shipping during cold or hot weather may cause freezing or melting. This will alter the texture of QAM'S Whipped Butters. If the product has melted when you receive it, put it in the refrigerator for a few minutes so it can resolidify. If the product is frozen, allow time for the product to heat up to room temperature.